MANAGED IT SERVICES

Our managed IT services offerings are specifically designed for organizations with less than 100 employees and limited or no in-house IT staff. With limited resources, organizations are seeking a comprehensive outsourced IT department to address their complex needs, ranging from IT strategy and 24x7 network monitoring to business application support and security.

Finding all of the programs and updates that will fit your unique business can be almost impossible when you don't have the time. Spending precious resources in trying to figure out if your current IT solution is effective can be wasteful and confusing. Our IT services here at KDDMWorX present an incredible helpful and easy solution to you – we'll consult you and your company on the best course of action to solving your IT inefficiencies.


WHY US?


T echnology is instrumental in driving business growth and creating more efficient processes that contribute to increased productivity. We take the time to understand how your business operates, we know how to ask the right questions and we listen, so we can help you solve your business challenges based on the specific needs of your business and industry.

By combining technical knowledge and business savvy with our full range of IT services, we're able to assess complex situations, devise effective solutions, and implement them for you quickly and cost effectively.

Our technology and management consulting professionals average 25+ years of technical experience, with deep industry knowledge. We’re well versed in the latest IT solutions and are ready to help your business thrive.


WHAT ARE THE BENEFITS


When you need managed services to maintain peak operation in the IT network of your small business, consider us here at KDDMWorX. We'll manage all of your IT services for a flat-rate fee so you can focus your efforts on spurring your revenues to grow. Let us give you the peace of mind you deserve with your small business today with our managed services.

When you sign up for our managed services, here are some of the substantial benefits:

  • Tailored Packages – We know that every businesses' needs are completely different from the next, so we offer 100% custom packages for any business size or budget.
  • Predictable costs 24/7 – We don't charge you more when your network is down or a server fails. Our flat-rate fee covers all of that whenever you need it done.
  • Ramped up productivity – Never stress again about network failures, as our managed services include round-the-clock monitoring of your computers and network to help prevent problems before they happen.
  • We are always available – Part of what makes our managed services so exceptional is that we are always available, regardless of time or holiday.
  • You can rest easy when you put your IT support needs in our hands. Contact us today for more information.


    TOP 10 BENEFITS OF MANAGED IT SERVICES

    1) CONTROL IT COSTS


    Outsourcing converts fixed IT costs into variable costs and allows you budget effectively. In other words, only pay for what you use when you need it.

    2) REDUCE LABOR COSTS


    Hiring and training an IT staff can be very expensive, and temporary employees don't always live up to your expectations. Outsourcing lets you focus your human resources where you need them most.

    3) TRAINED, EXPERIENCED, QUALIFIED & CERTIFIED EXPERTS


    If you’re not IT trained, how do you assure an employee is qualified? Certifications like Microsoft Certified Systems Engineer (MCSE) are important, but so is experience.

    4) QUALIFIED DOESN'T EQUAL EXPERIENCED


    Few problems are new for leading IT service companies, which see related problems multiple times. An in-house IT employee leads an isolated existence no matter how much they train. We'd all rather an experienced doctor; the same is true for IT.

    5) INCREASE EFFICIENCY & COMPETITIVENESS


    Organizations that try to do all IT Services in-house themselves can have much higher research, development, and implementation time, all of which increase costs and are ultimately passed on to customers.

    6) QUICKLY IMPLEMENT NEW TECHNOLOGIES


    A quality outsourced IT service organization will have the resources to start new projects right away. Handling the same project in-house might involve weeks or months to hire the right people, train them, and provide the support they need. For most implementations, quality IT companies will bring years of experience in the beginning saving time and money.

    7) STAY FOCUSED ON YOUR CORE BUSINESS


    Businesses have limited resources, and every manager has limited time and attention. Outsourcing can help your business stay focused on your core business and not get distracted by complex IT decisions.

    8) REDUCE RISK


    Every business investment carries a certain amount of risk. Markets, competition, government regulations, financial conditions, and technologies all change very quickly. Outsourcing providers assume and manage much of this risk for you, with specific industry knowledge, especially security and compliance issues. They generally are much better at deciding how to avoid risk in their areas of expertise.

    9) LEVEL THE PLAYING FIELD


    Most small businesses can't afford to match the in-house support services that larger companies maintain. Outsourcing can help small companies act "big" by giving them access to the similar technology, and expertise that large companies enjoy. An independent third party managed cost structure and economy of scale can give your company a competitive advantage.

    10) COMPLIANCE & SECURITY


    Is your firewall up to date? Do you have a DMZ installed? Do you audit your Workstations and Servers? Has your company implemented PCI security standards and work to maintain those standards? For example, Businesses have more ways than ever to prosper by taking many forms of payments such as Credit and Debit Cards, Gift Certificates, E-Checks, Wire Transfers to name a few, but with these forms of transacting also comes the need for due diligence. By outsourcing a qualified Manages Services company who is familiar with PCI Compliance standards, you can rest assured that your company is minimizing the risks associated with maintaining client data, credit card numbers, sensitive competitive information and more.


    WHAT CAN YOU EXPECT

    When you sign up for our Managed IT Services, you can expect great service among other things:

  • Low-Cost – We don't charge you horrendous fees for set-up or maintenance, and we'll work with your budget.
  • Direction – We make the plan for your business unique to your needs, so when something bad does happen, you can be more prepared to face it.
  • We'll manage everything – KDDMWorX doesn't stop our services at just planning and set-up. We'll continue to manage your IT services to ensure consistency, ensuring less downtime and unexpected events.
  • Call or message us today to find out more about our vital mission critical services that will streamline your business today

    IT Support and Managed Services for Small to Midsize Businesses

    It’s time to see your IT infrastructure as more than just a necessary operational cost. When properly leveraged, your IT infrastructure fosters time and cost efficiency, mobilizes your workforce and automates tasks that would otherwise necessitate expensive, highly-skilled talent.


    FOCUS ON YOUR BUSINESS & NOT YOUR INFRASTRUCTURE


    CONTACT US